Urgent Brazilian E-Commerce Legal Advisor – Legal Documentation & Formal Notice

Urgent Brazilian E-Commerce Legal Advisor – Legal Documentation & Formal Notice We are a Brazilian e-commerce business, NovaCompra Comércio Digital Ltda., currently facing an urgent legal and commercial issue involving a marketplace platform. Our seller account has recently been suspended, and approximately R$ 48,000 in pending payments have been withheld due to disputed transactions and chargebacks. Despite our previous attempts to resolve the matter directly with the platform, we have not received a satisfactory explanation or resolution. We are looking for an experienced Brazilian legal professional specializing in e-commerce, commercial law, consumer protection, and digital business disputes. ### Scope of Work 1. Review existing marketplace agreements, payment records, correspondence, and relevant business documentation. 2. Assess the legal grounds surrounding the account suspension and withheld payments. 3. Prepare a formal legal notification (Notificação Extrajudicial) addressed to the marketplace. 4. Draft a professional legal complaint or appeal requesting an explanation and reconsideration of the suspension. 5. Advise on applicable Brazilian legislation, including the Civil Code, Consumer Protection Code, and relevant e-commerce regulations. 6. Recommend further legal measures if the dispute cannot be resolved through negotiation. ### Requirements - Must be familiar with Brazilian commercial and digital business law. - Previous experience handling marketplace or e-commerce disputes. - Excellent Portuguese legal writing skills. - Ability to prepare professional legal documentation. - Strong analytical and advisory skills. - Availability to begin immediately. ### Urgency This matter is time-sensitive because the suspended account and withheld payments are affecting our daily business operations. We would prefer someone who can review the initial documentation and provide a preliminary legal assessment within 24–48 hours. Please briefly describe your relevant experience with Brazilian e-commerce disputes and indicate your estimated delivery time.