Remote Technical CSM for AI Agents (B2B SaaS)

About the Role

We are seeking a passionate and technically skilled Technical Customer Success Manager for our AI Agents team in South Africa. This role is pivotal in ensuring customer satisfaction and success through proactive engagement and technical expertise. You will be responsible for configuring, troubleshooting, and optimizing our software solutions to meet the unique needs of our customers. Your primary focus will be on B2B SaaS customer ownership, where you will leverage your strong te…