Director, Financial Services - Health Insurance & Insurance Technology Transformation

About Baringa

Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a

Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. Our Insurance practice is looking for an experienced Director or Senior Manager to help deliver and grow our Health Insurance and Insurance Technology Transformation capability. Baringa helps insurers define their strategy, deliver complex change and modernise their platforms, data and operating models. We are growing our presence with leading UK health insurers and developing a cross-Baringa Health Insurance proposition. At the same time, we are building our Insurance Technology Transformation capability to support Global P&C carriers and clients across the wider Insurance sector. As a Director or Senior Manager, you will combine Health Insurance expertise with strong technology transformation experience, client leadership, programme delivery and business development. You will lead complex workstreams and engagements, build trusted relationships with senior stakeholders, support the development of client opportunities and help grow our people, propositions and market profile. Your primary focus will be our Health Insurance agenda, but your skills will transfer to our Global P&C and wider Insurance technology transformation work.

What you will be doing

Leading Health Insurance and Insurance technology transformation engagements and complex workstreams from initial assessment and design through to implementation Building trusted relationships with senior client stakeholders, including CEOs, CIOs, COOs, business leaders and operational and technology teams Assessing operating models, technology estates and change portfolios, and translating findings into prioritised roadmaps, business cases and practical improvements Advising clients on market trends, emerging technology and AI, leading practice and the design of target operating models Shaping and delivering technology-enabled transformation, including platform modernisation, core system migration, data re-engineering and re-architecting insurers' operating and technology models Managing multidisciplinary teams, engagement plans, risks, budgets and delivery quality to achieve strong client outcomes Supporting the origination, shaping and conversion of Health Insurance and wider Insurance opportunities and contributing to proposals and account development Developing market-relevant propositions, credentials, thought leadership and go-to-market activity, including Baringa's cross-firm Health Insurance proposition Raising the visibility of Baringa's Health Insurance and Insurance Technology Transformation capability through client conversations, industry engagement and internal collaboration Coaching and developing consultants and managers, providing clear direction, constructive feedback and inclusive leadership Working collaboratively across Baringa's sectors and capabilities to bring the best of the firm to clients and identify broader opportunities Applying your transformation skills flexibly to support Global P&C and other Insurance sub-sector opportunities as client demand requires Your skills and experience Essential Strong consulting experience within a recognised consultancy, specialist advisory firm or major insurer, with a focus on Health Insurance Deep knowledge of the Health Insurance market, including private medical insurance (PMI), and of the insurance value chain across product, pricing, underwriting, claims and customer servicing Strong understanding of the Health Insurance landscape, and the strategic, commercial and technology drivers of change A track record of managing complex technology transformation, platform modernisation, data or operating model change engagements within insurance or financial services Credibility with senior client stakeholders and the ability to translate complex issues into clear decisions and practical outcomes Experience managing engagement delivery, including scope, plans, risks, quality, budgets and team performance Experience leading multidisciplinary teams and coaching consultants, senior consultants and managers Desirable Experience in Global P&C or the wider Insurance market, with the ability to support our Global P&C and other Insurance sub-sector transformation work An understanding of insurance technology platforms, data and vendor solutions, with transferable skills to support Global P&C and wider Insurance transformation In-depth knowledge of the UK Health Insurance market and its key participants Experience in specific Health Insurance areas, such as claims, provider and n